Sunday, September 05, 2010


Each time I reboot, a pop up message prompts me after I log in “Preparing to install Realplayer.”
This shows up despite the un-installation done via the software’s program or through the control panel of the same software.

Searching at google, there were only a handful of entries for the query “real player reinstalls every reboot." Not even Real Player technical support has an entry on the incidence.

With this recurring entry (and irritating one),
• I learned to clean my registry using “regedit under run” both on normal and safe mode
• Resolved registry conflicts using ccleaner program
• Totally eliminate remnants of Real Player files using Revo Uninstaller
• Cleaned reboot using selective start up of “msconfig”
• Updated my Anti Virus software (Symantec)
• Scanned the entire system.

All these were unsuccessful in stopping the activity until I came across an entry suggesting it could be a Trojan worm. I tried a recently launched Microsoft Security Essentials program. True enough, it detected a Virtool: win32/VBInject.gen!GB. Microsoft Security Essentials contained and removed it to my relief.

Finally, there is no more recurring install of RealPlayer every start up. I lost my trackers and predictive entries which I can reconstruct. On the bright side, I did not lose my files and need not reinstall an OS and learned all other options. Thanks to Ronald and Arvil, technicials of open pinoy who helped diagnose and acted on solving.

How does success feel like? Triumphant especially for a difficult case as this one.

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